Fraud & Cybersecurity

Protect your accounts from fraud – it's a team effort

Online security is a top priority at Webster Five Bank

Dig into details about fraud monitoring

Learn how deposit insurance protects your accounts

Explore various types of safety and security resources

Protect yourself against fraud, identity theft and financial abuse

Remember, Webster Five will never ask you for any personal or account information through an unsolicited email or telephone call.

Do you plan on using your debit card while traveling?

Webster Five may block transactions initiated in certain locations. If you are traveling, please call 800-696-9401 so we may make a note on your card and inform you about any areas or transaction types that may be affected. We apologize for any inconvenience this may cause you, but protecting your accounts from possible fraud is our primary concern.

Webster Five may block transactions initiated in certain locations. If you are traveling, please call 800-696-9401 so we may make a note on your card and inform you about any areas or transaction types that may be affected. We apologize for any inconvenience this may cause you, but protecting your accounts from possible fraud is our primary concern.

Fraud Monitoring

You may not know it, but you have protection against the increasingly savvy perpetrators of debit card fraud. Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card. Just let us know when you are traveling so your card activity does not look suspicious.

You may not know it, but you have protection against the increasingly savvy perpetrators of debit card fraud. Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card. Just let us know when you are traveling so your card activity does not look suspicious.

Report a lost or stolen debit card

To report a lost or stolen card, call 800-696-9401 during business hours or 800-528-2273 after hours.

Other helpful resources

To learn more about how to protect yourself against Internet Phishing and Identity Theft, click here. If you are a senior citizen or know a senior citizen who may be a victim of elder financial abuse, please contact one of the following local agencies:

Elder Services of Worcester Area, Inc.
67 Millbrook Street, Suite 117
Worcester, MA 01606
508-756-1545

Tri-Valley Inc.
10 Mill Street
Dudley, MA 01571
800-286-6640

To learn more about how to protect yourself against Internet Phishing and Identity Theft, click here. If you are a senior citizen or know a senior citizen who may be a victim of elder financial abuse, please contact one of the following local agencies:

Elder Services of Worcester Area, Inc.
67 Millbrook Street, Suite 117
Worcester, MA 01606
508-756-1545

Tri-Valley Inc.
10 Mill Street
Dudley, MA 01571
800-286-6640

Safety and Security Resources

Protecting your personal information requires teamwork. We utilize internal and external cybersecurity experts, ongoing threat monitoring and industry-leading technologies to help protect your financial well-being. But we can’t do it alone. Our blog will show you the best ways to protect yourself from identity theft and fraud.

Protecting your personal information requires teamwork. We utilize internal and external cybersecurity experts, ongoing threat monitoring and industry-leading technologies to help protect your financial well-being. But we can’t do it alone. Our blog will show you the best ways to protect yourself from identity theft and fraud.