New AVP Retail Administration Operations Manager

Webster Five Cents Savings Bank hired Hildee Lewis as Assistant Vice President, Retail Administration Operations Manager. Hildee comes to Webster Five with 15 years of banking experience in branch administration. Filling a new role to Webster Five, Hildee joined the team to provide direction on branch operations and to initiate and implement operational improvements in order to increase efficiencies and branch processes. She will be focused on setting objectives and formulating strategies to ensure the retail branch system meets its operational goals. Hildee will also work alongside the training manager to mentor branch staff, providing guidance for operational skill development.
Hildee worked most recently for two years as Assistant Vice President/Branch Administration Officer at Milford Federal Savings and Loan Association, managing branch operations and implementing technology and product improvements. She spent the three years prior at Dean Bank as Assistant Vice President/Branch Officer, where she was responsible for training, guiding and directing branch staff in promoting products and services, as well as for supporting senior management with operational functions, policies and procedures. Hildee spent the majority of her career at Edgartown National Bank as the Vice President of Retail Operations/Branch Administration, where she garnered a great deal of experience managing daily operations in the retail branch system and gained in-depth knowledge of training best practices.

Hildee received a Bachelor of Business Administration degree in design and management from Parsons School of Design. She also completed the New England School for Financial Studies program at Babson College. Hildee has served as a mentor to children through the Rhode Island Mentoring Partnership for the past four years. She is a great addition to the retail team, and will ensure that the branches will be operating in the most efficient way.