Discover the difference of a great career
At Webster Five, we believe work isn’t just a place to go every day; it’s a place where you belong. Where you have the chance to not only achieve professional success, growth, and fulfillment, but also support the people and personal dreams that matter most to you. It’s where you can work alongside a diverse group of people who share their talents, knowledge, and time every day to work toward a common goal – to help make life better for others.
If you’re looking to discover the difference a great career home can make – you belong right here at Webster Five.
Webster Five Cents Savings Bank is an equal employment opportunity employer and affirmative action employer. Minority/Female/Disability/Veteran. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, national origin, ethnicity, genetics, disability, sexual orientation, gender identity or expression, veteran or military status, religious creed or any other protected characteristic as established by law. The Bank will be as flexible as possible in providing reasonable accommodation to employees and applicants with disabilities who are otherwise qualified to perform all of the essential functions of the position. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact us. To view the “EEO is the Law” poster, click here.
Join our growing team! View our job openings.
Contact Center Representative
Assists customers with routine inquiries, including basic transactional and product questions in a multichannel servicing environment. Explores customers’ needs and recommends solutions to retain and expand retail and business relationships. Initiates cross-selling opportunities. Promotes the use of online and self-service tools. Provides exceptional customer service consistent with the Bank’s values – respect, excellence and partnership. Relies on instructions and defined procedures to perform the functions of the position focusing on efficiency and delivery of accurate and complete information. Maintains confidentiality of the Bank’s information. Candidates who are fluent in Spanish are highly encouraged to apply.
Digital Banking Analyst
The Digital Banking Analyst focuses on the development, implementation, and optimization of digital banking initiatives. Collaborates with business units to enhance the digital banking experience for Webster Five customers. Monitors digital banking platforms and processes to ensure optimal performance and usability. Works independently under the supervision of the Business Application Manager
Branch Operations Manager
Serves as a member of the branch leadership team, overseeing the efficient operation of the branch and adherence to all established controls. Ensures all operational functions are properly performed by branch team members. Manages Tellers and mentors Relationship Bankers as it relates to operational responsibilities. Adheres to bank policies, procedures, and regulatory requirements. Emulates the Bank’s defined Service Standards. Consistently provides exceptional service to all customers representing the Bank in a courteous, professional, and friendly manner.
Relationship Banker II PT 20 Hours – Front St. Worcester
Proactively assists customers in strengthening their financial relationship with the Bank through needs-based conversations, recommendations of Bank product and service offerings, referrals to partners and account openings. Processes financial transactions and supports the sales and service culture through sales-related activities. Maintains confidentiality of bank records and customer information. Adheres to bank policies, procedures, and regulatory requirements. Consistently provides outstanding service representing the branch and the Bank in a courteous, professional, and friendly manner.
Mortgage Loan Originator
Proactively solicits and originates residential mortgage loans, ensuring compliance with internal, regulatory, and secondary market guidelines. Actively fosters and cultivates business relationships with diverse members of the community to generate residential mortgage business meeting and exceeding sales goals and objectives. Provides guidance to customers throughout the mortgage application and processing activities.