Our history

A century and a half of service, support and strength.

On March 10, 1868, Webster Five opened for business with 20 deposits made at our first location on Main Street in Webster, MA. Two years and 710 depositors later, the bank moved to a larger space down the street where we could better serve our growing customer base.

As the community grew, so did the bank. And throughout the 20th century, Webster Five saw significant success, while also enduring the Great Depression. During the postwar housing boom, many area residents came to Webster Five for mortgages, loans and savings accounts. Local businesses also relied heavily on the bank during this time of commercial and community growth.

In 1954, our headquarters became the iconic red brick building at 290 Main Street. After we opened our new headquarters on Thompson Road in 1980, 290 Main Street became our downtown office and remained a nostalgic icon in Webster until closing its doors in 2009. To better serve the needs of surrounding communities, Webster Five opened branches in Oxford and Dudley during the 1960s and 1970s, and has since expanded to Auburn, Worcester and Shrewsbury.

Strengthening our position as a financial leader in the community, Webster Five was one of the first banks in Massachusetts to start offering NOW checking and a totally free checking account. As we embrace the changing needs of our customers, we have adopted online banking and enhanced technology to make banking easier and more convenient.

Today, supported by our solid history and secure financial base, Webster Five has a reputation for outstanding personal service, community support and fiscal strength. In addition, our expanded branch network has made it more convenient than ever for area residents and businesses to bank with us.

Our promise

The forward-thinking bank that never forgets where it came from.

It’s an exciting time to be a bank. Advances in technology are enabling customers to bank with a level of convenience and speed that was once unimaginable. At Webster Five, we’re taking full advantage of today’s technology by offering online and mobile banking, a host of electronic cash management services for businesses, an expanded ATM network and valuable checking account features like our “Swipe&Save” automated savings service. Likewise, we’re continuously assessing the diverse and changing needs of our customers — which is why we offer a wide range of products, from basic checking and savings accounts to more comprehensive interest-bearing accounts and a full range of mortgages, loans and investment services.

But even though we’re moving forward, we’ll never forget the importance of giving back to the community that has supported us for over a century. Through our Web of Caring to Make a Difference program, we’ve distributed millions of dollars in charitable contributions to local nonprofit organizations, while our employees have donated their time and energy to civic organizations, social services and community causes.

We also believe that being a great community bank means providing outstanding personalized attention. In a world that has gravitated to impersonal service and automated phone messages, you’ll find Webster Five a refreshing change. We empower each and every employee to take personal initiative in serving our customers. This includes opening accounts, addressing questions and solving problems, and informing you about products and services.

When you add it all up, you’ll agree we’re different, we’re better and you can believe it.